| What This Website is About: We have developed this website to help provide our customers an even more special experience when they visit Santa this year at Phipps Plaza. We are very proud to have been a part of thousands of families Holiday tradition for over 22 years at Phipps Plaza. Click here to download a "Wish List" in Adobe PDF format! |




| Welcome (Updated 7/31/2009) 2009 Info - Watch Here Appointment system will open October 7th at 12:01am - (Just after midnight) Clarification- This would be the night that starts on Tuesday (the 6th) and turns to the 7th after midnight Opening Day is Saturday, November 7th, 2009 All visits are by appointment only - No Walkup or Stand-in Line Appointments are per family - not per child Extended families or groups should have two appointments in same time slot You do NOT need last years User Name/Password - We reset the user database each year to insure accuracy Our Online Appointment System will be used for ALL days we are open! No waiting in line / ticket system We will no longer be able to add visits to VHS tape as equipment is no longer made |



We at Big Shot pride ourselves on our service and the products we offer to our customers. Over the last few years, our Online Appointment System has become extremely popular and convenient, but in 2008 we experienced almost 500 "No-Shows" and/or "Multiple-Bookings" (families who booked more than one appointment but only showed up for one without cancelling the second). In an effort to eliminate this and make sure as many families get to visit with Santa each season as possible, we will be charging a $15 appointment fee at the time you book your appointment online. Of this fee, $10 will be applied to your picture package and/or DVD purchase. The $5 difference will cover website services, the appointment system and credit card fees. We are confident that this will help eliminate the problem, thus making more appointments available for all of our new and existing customers. More details will be posted on our website as we get closer to the system opening. Please check back often for updates. We look forward to another great holiday season at Phipps Plaza. -Big Shot - 7/31/2009 |
| If you like our service during the holidays click the logo to check out what we can do for you the rest of the year! |
| We are currently FULL - Please check back here often as if any appointments become available we will post information here. With the system full we can no longer meet any re-schedule requests. Thank you to everyone for their continued support! |
| The appointment system automatically sends reminder emails out the three days before your scheduled appointment. Many people are having these blocked by their spam / junk email filters. Please check your junk mail folder and / or allow emails from: santaatphipps@bellsouth.net Thank you and we look forward to seeing all of you soon! 11/5/09 |